# Simple Ops Docs
Simple Ops is a website performance and uptime monitoring so you dont loose your customers again
Welcome to Simple Ops.
Simple Ops helps you to monitor your website's performance, speed, uptime with the following features
1. Pagespeed Metrics
2. Uptime / Downtime
3. SSL Certificate
4. Chrome UX Metrics
5. Global Monitoring
6. Teammates
Simple Ops comes with a FREE plan for you to explore the features.
If you have any feedback, feature request, you can contact us and we'll check and implement if feasible.
# Pagespeed Monitoring
Easily audit Google Lighthouse Pagespeed monitoring for your website to improve the speed and performance and keep users happy
Pagespeed monitoring helps you to monitor your website performance, SEO, best practices, accessibility and PWA (Progressive Web Application)
Performance is crucial for your website. With pagespeed monitoring, you can monitor how well your website performs in mobile and desktop devices.
## Lighthouse Audit Scores
Based on the Google lighthouse score, you can track and keep history of the following which you can use to get insights.
* Speed Index
* Performance score
* SEO score
* PWA score
* Accessibility score
* Web Vitals
* Load Time
* Rendering Time
## Monitoring Interval and conditions
You can set daily and weekly monitoring for pagespeed. You can also conditions for alerts. When the scores are less than the min score set in the conditions, alert is sent.
# Uptime monitoring
Check uptime monitoring for your website and get alerts when the website is up or down or when there is a timeout so you never loose a customer again
## Monitoring Interval
Simple Ops provides different monitoring intervals such as
1. Daily (once in a day)
2. Every hour
3. Every 10 minutes
Simple Ops will check your website status based on your interval settings. If we see that your website is down, we will immediately notify you via all your notification channels set.
# Global Monitoring
Get alerts using uptime monitoring from different locations like USA, Germany, Singapore, India and Australia
Simple Ops can monitor your website from different regions across the world. These locations are
* USA
* Germany
* Singapore
* India
* Australia
You will get alerts when the your website goes down or response time from any of these locations
# Alerts
Get performance and uptime monitoring alert in your favourite channel and be on top of downtimes and slow loading times.
Simple Ops provides various modes of notification delivery. Notifications are sent for
1. If your website Response time are more than the threshold
2. If your website Speed Index time are more than the threshold
3. Whenever your website is down and when it is back up
4. Whenever your website is times out
5. If your SSL certificate is expiring within 30 days
6. If your website performance scores are less than the threshold
7. If your website PWA scores are less than the threshold
8. If your website SEO scores are less than the threshold
9. If your website Accessibility scores are less than the threshold
## Alert Channels
Currently notifications are delivered via 7 different channels. We are adding support for more notification channels in the coming weeks.
Supported notification channels as of now are,
1. Email
2. Push Notifications
3. Telegram
4. Slack
5. Facebook Messenger
6. Google Chat
7. Webhook
# Slack
## Slack
Adding a Slack integration is a straightforward process. In order to integrate Slack with your Simple Ops account, you should follow these steps
1. You should login to your Simple Ops Account.
2. Go to the **Alertings** page and locate the Slack section
3. Click on "Setup" button in the Slack section and will redirect you to the Slack auth page where you can choose the channel you want to get Simple Ops alerts to
[**Get Started 👉**](https://simpleops.io)
After choosing the channel "Authorise" it and you will go back to BearPing. Now you can see that Slack integration is ready.
Everything is subject to Simple Ops [Privacy Policy](< https://simpleops.io/policies/privacy>)
# FAQs
## How to get started on Simple Ops?
Getting started with Simple Ops is easy.
1. Sign-up with Google/ Facebook / Twitter / GitHub account
2. Add your site URL
3. That's it. You are good to go 🎉
## **Can I reach Simple Ops team?**
1. You can send a [mail](mailto:support@dworks.io)
2. Send me [tweet](https://twitter.com/1HaKr)
3. Drop us a message in the chat box of the [website](https://simpleops.io/)
## Tell me about Subscription plans
Subscription plan helps you to monitor higher number of your websites and pages. You can view detailed comparison on our [pricing page](https://simpleops.io/pricing). Once you are subscribed, you will be invoiced every month unless you choose to discontinue your subscription.
Payment is accepted via [Stripe](https://stripe.com/) and all Credit cards are accepted. If you face any issue during payments, you can drop a [mail](mailto:support@dworks.io).
## Can I get a refund on my subscription plan?
Since we are providing a free plan, we do not prefer subscription refunds. But if the reason for you to leave us is on our side, please write to us and we will consider the amount refund.